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Sure @ajp2017 Thank you. I uploaded it in the Gray scale format itself. I will keep posted in this forum if I get an update.

Thanks a lot for ur inputs @ajp2017 . Now the darkness error message is not displayed. But final confirmation photo is displayed in black/white color. Could you please confirm is it fine ? Whether after you upload, photo is in original color or black/white ?

Thanks @harshj96 for your valuable response. Now, the pixel issue is resolved. But the photo is getting darker after I upload it. Warning: Your photo does not meet the following requirements: Brightness: Your photo may be too bright or too dark.

Could you please provide your inputs because still I am getting error ? I tried with 1200 (width) and height (1654) The weird part is bright photo is getting converted to darker.

@GurpyarS Did u try today?

Hi @GurpyarS…Even I am also facing the same issue. Seems it is global issue. Some new code deployed by IRCC today which didn’t work.

Congratulations

Congratulations

That's great news. Very nice to hear.

Thanks a lot for your update @watoloo

Sure @watoloo

Even I posted the same question here in forum. Seems all are struck up in the same situation. In document name I thought of giving ‘Letter of Explanation - Mexico PCC, document number - ‘Not Applicable’, Issuing country - ‘Mexico’ I am yet to upload so not sure whether start date and expiry...

Thanks for sharing an update @watoloo Then only option is to upload LOE with courier/parcel receipt notice. Really it’s tough to follow up and process also little complex.

@AndrewLag - If we are planning to upload LOE, kindly request you to provide your valuable inputs what details do we need to give under Document Name, Start date, Expiry Date and Document Number ?

Thanks for your detailed analysis @Rauls91 and sharing the same info with us.

Hi @watoloo Even Initially I planned to upload LOE then in one page they are asking for document name, document number, start date and expiry date. Then dropped the plan and submitted web form. They have forwarded my request to the concerned team.

Thanks for your response

@Gopal88 @gmantecon One small doubt. During this time period, whether our PR application process will be on hold (like background and security check) or Mexico PCC will happen in parallel with background and security check.

@Gopal88 I have sent an email to Canada EmBassy in Mexico to acknowledge the documents which I sent. But I am yet to receive an acknowledgment email.

Thanks for your response @Gopal88 Yes, In my CIC account only. I will submit a web form with the courier receipt and other details which I have in handy.