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You will have to submit a webform which can be found here: https://visa.vfsglobal.com/ind/en/can/news/passport-submission-service-via-2-way-courier , https://vfs-cic.mioot.com/forms/PS/ <-- Direct link to the form, once it is filled out, a courier will pick it up and you will get updates via email.

For what it's worth, my application was stuck until I emailed my MP, they looked into it and once the inquiry was done, everything started coming in quickly. Its anecdotal but it might help.

Very similar timeline here, except the file went to NDVO in March. Just got PPR today morning!

Exact same thing happened to me, I called them today and they advised me that the file was in Ottawa.

The application status went from In Process to Application Received again, it is a little strange, wondering what it is about. Ottawa VO.