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    ICES APPLICATION STATUS - INCOMPLETE, DOCUMENTS REQUIRED

    i also applied via ICES online mode. Payment done online through Credit card and university has also sent the docs to them. But after 1 month my credit card got refunded with fee. Can anyone confirm the probable cause
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    ICES (BCIT) Timeline

    I applied via ICES. but application fee got refunded back to my credit card.Can you pls explain me the probable cause