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yup I mean no update nor any reasonable communication after I sent the passports.

Hi! My passports were delivered to CPC Ottawa on Oct 5 and update yet. I'm Outland from USA. Did the officer who spoke to mention anything about holding the passports until they approve or returning the passports for now?

@ampar +1-888-242-2100 is IRCC number .. I used textnow app to call them. CPC-CTD-Ottawa@cic.gc.ca is CPC Ottawa email address.

Same! I am in the US on H1B. Passport is the only legal ID for me and my family. I'm feeling dejected as IRCC is not confirming the receipt of passports.

I have a thought : If I recall passports mentioning an urgency, how can I re-submit the passports a few days later? Did the agent hint at that process. I believe that will be another painful process to attract the attention of IRCC mentioning I'm ready to submit passports and travel to Canada...

@Visa Aspirant @environmentree My passports were delivered to 2303 Stevenage address on Oct 5. It has been 45 days till date and the IRCC agent on phone said that there is no record of passport being received on my application yet and asked me to wait as they are working in reduced capacity. I...

@YeYe_0000 No change/update on my application on the portal. Looking at the trend the COPR process appears to be random so you might get it before me and my timeline would help to plan for worst case scenario.

@rajivm congrats! hope you get the documents soon!

I feel you! I'm now stepping into the 6th week waiting for the update after its been delivered to CPC Ottawa. I already convinced myself to keep calm and wait as there is nothing I could do apart from raising a webform and email every week.

@Kiara02 CPC-CTD-Ottawa@cic.gc.ca is the email address for Ottawa. My passport has been with them for 5th week in a row and I have raised 5 emails and webforms. I got none of the emails answered and generic response to the webform.

@YeYe_0000 I sent the passport.

I raised 4 webforms and emails .. no useful response yet! There is nothing I could do apart from raising webforms and emails so I'm trying to hang in there :)

No update yet! My package was delivered on Oct 5.

I sent on sept 26 and it got delivered on oct 5.. gosh I didn’t know fedex ground would be so terribly slow. I don’t really have any update on my profile yet neither do I have a receipt of confirmation from IRCC.

@rajivm raise a webform or email. That is the only way I think. I requested via webform on Oct 15 and got a reply today (copied the reply below). I believe they had all of the requested information in webform itself except the FedEx confirmation number, so I just raised another webform now with...

Hi @Kiara02 @Cndu Do you guys have any update on your accounts about Approval or got the passports back? My passport got delivered Oct 5 and no update yet, so trying to understand what is the processing time at cpc ottawa like

@bunny9090 congrats! wish you all the luck

My passport was delivered to cpc ottawa on Oct 5 and I don't have any update yet.

@bunny9090 you sent your passport and photos in March for COPR and PR Visa? And you are still waiting for passport to be returned?

Hi Kiara! I sent both old and new passport along with a letter of explanation mentioning that I didn't know which passport to send so included both, so kindly stamp the passport and return both to me. I received PPR on Sept 25, passport was delivered on Oct 5. I shipped the envelope with...