+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
My background check has always been in processing. Now it shows BC was done on January 2024 - the day I received the file number and gave biometric.
 
My background check has always been in processing. Now it shows BC was done on January 2024 - the day I received the file number and gave biometric.
The first part of the background check—the criminality check—is resolved around days you provide your biometrics, through fingerprint matching. The second stage, the security check, is a somewhat different process.

In other words, there is a pattern that looks something like: "processing" – "not applicable" – "processing."
 
What is that non-sense, totally unfair.

People waiting and applied years ago and you still have to add the time while waiting as claimants, time waiting for the decision of the hearing ( it was 6 months for me).

I got PR on May but if you count, I've been waiting 5 years. I knew about people claiming similar time like me and they are citizens since last year!

What is happening here? What are the parameters, the standard to follow?

I applied in sep 2023 and received portal 1 yesterday.Does anyone know how much time does portal 2 usually takes
2 DAYS..GOT P2 IN 2 DAYS AFTER P1 REPLY
 
  • Like
Reactions: Elvia6
Hey everyone!!

I need your help please. I just received this email form IRCC.

Good day,

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

We verified the information you provided; however, we require further information in order to access the file.

In order to better assist you, we invite you to resubmit your request by including the following information in a letter of explanation and uploading it in the IRCC Web form:

  • Surname and complete given name (including middle name, if applicable) - exactly as they appear on the passport or identity document,
  • Date of birth (YYYY-MM-DD),
  • Client ID Number, UCI or Application Number,
  • Country of birth,
  • Type of application,
  • Date on which the application was submitted or received,
  • Mailing method (courier, Canada Post (registered or regular mail), etc.),
    • company used,
    • confirmation no.,
  • Complete address (including the postal code and the unit number) where the application was sent,
  • Receipt number,
  • Current address,
  • Telephone number(s),
  • Email address, and
  • All documents submitted with your previous request.
If you are contacting us on behalf of someone else:

  • Please make sure you select the appropriate option and/or you enter their information in the appropriate fields of the Web form.
    • if you are not an authorized representative or designated individual, please also upload a letter of explanation including the following information:
      • your surname and complete given name (including middle name, if applicable),
      • your date of birth (YYYY-MM-DD), and
      • your country of birth.
What is for? And why am I getting this ?
 
Hey everyone!!

I need your help please. I just received this email form IRCC.

Good day,

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

We verified the information you provided; however, we require further information in order to access the file.

In order to better assist you, we invite you to resubmit your request by including the following information in a letter of explanation and uploading it in the IRCC Web form:

  • Surname and complete given name (including middle name, if applicable) - exactly as they appear on the passport or identity document,
  • Date of birth (YYYY-MM-DD),
  • Client ID Number, UCI or Application Number,
  • Country of birth,
  • Type of application,
  • Date on which the application was submitted or received,
  • Mailing method (courier, Canada Post (registered or regular mail), etc.),
    • company used,
    • confirmation no.,
  • Complete address (including the postal code and the unit number) where the application was sent,
  • Receipt number,
  • Current address,
  • Telephone number(s),
  • Email address, and
  • All documents submitted with your previous request.
If you are contacting us on behalf of someone else:

  • Please make sure you select the appropriate option and/or you enter their information in the appropriate fields of the Web form.
    • if you are not an authorized representative or designated individual, please also upload a letter of explanation including the following information:
      • your surname and complete given name (including middle name, if applicable),
      • your date of birth (YYYY-MM-DD), and
      • your country of birth.
What is for? And why am I getting this ?
This is a template for an email that is typically received when you submit a travel document application and subsequently send a webform regarding that application.