+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Also I called them today and she told me it's mailed out yesterday and she give me tracker number from canada post but not working in website tracker.what about you
Hi this just happened to me too did you eventually get your old RTD back ? If so what was the procedure to get it
 
Also I called them today and she told me it's mailed out yesterday and she give me tracker number from canada post but not working in website tracker.what about you
It only becomes active once the package is physically scanned by Canada Post or latest within 2 business days.
 
Hello , has anyone travel to punta cana with RTD recently with no pr ? Do we need a visa ?
There are several ways to travel to the Dominican Republic without a visa:

• Have a valid Canadian multiple-entry visa.
• Have Canadian Permanent Residence.
• Have a Canadian Refugee Document.
• Have a valid U.S. visa.

If you have any of these documents, you can travel to the Dominican Republic without needing an additional visa.
 
Hello there,

I got my 2nd RTD, at the time of application I requested to send me back the existing old RTD cause there is valid US visa. Unfortunately, they didn't gimme the old one back, sent only the new one. Immediately I called IRCC and the agent told me he would request the authority to send it back. I raised a web form as well but I don't what should I do at this moment. Do they usually send through a different mail?
Hello , Now u get your old rtd or not yet ? And if u get your old rtd how much time u wait , thank u
 
Can someone please help me. My application has been in processing for the past few 5 weeks. Call centre Agents keep saying its process has been completed just waiting for it to finish for 5 weeks. Ive wasted over 4000 reacheuling flights. The agents dont care man. Ive sent numerous message just begging profusely. They dont care. Im completely defeated and dont know what do do anymore.
 
Can someone please help me. My application has been in processing for the past few 5 weeks. Call centre Agents keep saying its process has been completed just waiting for it to finish for 5 weeks. Ive wasted over 4000 reacheuling flights. The agents dont care man. Ive sent numerous message just begging profusely. They dont care. Im completely defeated and dont know what do do anymore.
Did you fill the questionnaire requesting expedite processing? In that case need to submit supporting documents about the emergency. If not, let me tell you it takes around 2-3 months the regularprocessing time.
It's not recommended to buy ticket before to have the travel document. It's better you cancel the ticket and wait until buy it again.
 
Can someone please help me. My application has been in processing for the past few 5 weeks. Call centre Agents keep saying its process has been completed just waiting for it to finish for 5 weeks. Ive wasted over 4000 reacheuling flights. The agents dont care man. Ive sent numerous message just begging profusely. They dont care. Im completely defeated and dont know what do do anymore
Don’t waste your time IRCC call agents tells you what the system shows in your application, unfortunately ur travel document processing in Ottawa.
 
Can someone please help me. My application has been in processing for the past few 5 weeks. Call centre Agents keep saying its process has been completed just waiting for it to finish for 5 weeks. Ive wasted over 4000 reacheuling flights. The agents dont care man. Ive sent numerous message just begging profusely. They dont care. Im completely defeated and dont know what do do anymore.
Contact them through web form with your travel tickets, itinerary and any other documents that proves that you need to travel soon.
i hope they wont send back your application because of missing information.