Yes you can but what happens here is that your consultant looses access to your file that means you would be responsible for the request that you get on the portal rather than the consultant.
Is it a TRV or Spousal TRV That got rejected and share some details to when you applied and which country.
TRV are normally getting rejected mostly now days unless you have really strong ties and valid reason to visit Canada.
I know that - When you go VFS tracking page it says that - It is normal - When you take tghe Tracking ID and paste it on bluedart page - Reference - It will show you the current status of the package - I had the same issuue too but passport got delivered in 2 days ad once delivered it gets...
ignore it - That is default message - Go to blue dart site and paste the tracking ID 20260519INJUXXXXXXX- your passport should be getting delivered by tomorrow or Thursday max.