ITA - Police Check

[gem04]

We finally received our ITA today with the FST draw!

I’m at the stage to upload my documents and in my husbands section (the main applicant) it requests two police certificates. An English and French?! We have the English ones already. Neither of us have ever lived in France so I’m a bit confused as to why they’ve requested this. Did anyone else’s request the same? Do I just ignore it?

Thanks

 

[k.h.p.]

English and French are Canada's official languages.

They're giving you the option to upload it in English or French.

 

[aamool]

We finally received our ITA today with the FST draw!

I’m at the stage to upload my documents and in my husbands section (the main applicant) it requests two police certificates. An English and French?! We have the English ones already. Neither of us have ever lived in France so I’m a bit confused as to why they’ve requested this. Did anyone else’s request the same? Do I just ignore it?

Thanks

Perhaps you can recheck the submitted address history to make sure there was.no mistake. If none, you can raise a technical issue or a web request (or even both).

 

[gem04]

Perhaps you can recheck the submitted address history to make sure there was.no mistake. If none, you can raise a technical issue or a web request (or even both).

Thank you for the reply. I’d triple checked the address but I eventually found the error under under travel history. I’d marked him as going on a two year holiday to France! All sorted.

Thanks again.

 

[aamool]

Thank you for the reply. I’d triple checked the address but I eventually found the error under under travel history. I’d marked him as going on a two year holiday to France! All sorted.

Thanks again.

Glad to hear you found the issue.

Good luck with your application.