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Application Returned - Incomplete

kawaii

Member
Jun 28, 2010
11
0
Hello Guys! I need help.
My application for Canadian Citizenship was returned
"Your application for Canadian Citizenship was considered incomplete and was not processed and fees were not taken, Your application and proof of payment are therefore returned to you for the following reasons:
you do not have the required language level
If you choose to resubmit a complete application, make sure to include:
1. The completed application form submitted on a version of the application form dated October 2017
2. Note: the date and signature on the original will still be used for physical presence calculation
3. All the required documents based on the document checklist
4. Proof of payment

My question is:
Can I use my University Diploma and Transcript? Just realized that Listening and Speaking must be 4 and higher. Mine was 3H only. Taken before 2014.
Do I need to pay again? I don't see any refund on my credit card. Its been 2 weeks already from the date that they returned my paper.
Do I need to submit a fresh form? And a new Calculation? I originally submitted December 2018
This is a family application. Only mine has a problem but all returned and need to resubmit with my completed application.
Thank you in advance.
 
Last edited:

charmainefrances

Hero Member
Oct 24, 2011
885
105
St. Albert, Alberta
Visa Office......
CPC/VEGREVILLE TRANSFERRED TO CIC-EDMONTON
App. Filed.......
23-11-2010
File Transfer...
19-10-2011
Med's Request
12-10-2013
Med's Done....
23-10-2013 received by cic 31-10-2013
Interview........
12-09-2013 PASSED
Passport Req..
18-03-2014 PPR OF MY SON
VISA ISSUED...
10-06-2014
LANDED..........
June 24,2014 To God be the glory! PR CARD received: August 22, 2014 (exactly 60 days after landing)! Son's PR card arrived August 27, 2014 (exactly 65 days after landing)
Hello Guys! I need help.
My application for Canadian Citizenship was returned
"Your application for Canadian Citizenship was considered incomplete and was not processed and fees were not taken, Your application and proof of payment are therefore returned to you for the following reasons:
you do not have the required language level
If you choose to resubmit a complete application, make sure to include:
1. The completed application form submitted on a version of the application form dated October 2017
2. Note: the date and signature on the original will still be used for physical presence calculation
3. All the required documents based on the document checklist
4. Proof of payment

My question is:
Can I use my University Diploma and Transcript? Just realized that Listening and Speaking must be 4 and higher. Mine was 3H only. Taken before 2014.
Do I need to pay again? I don't see any refund on my credit card. Its been 2 weeks already from the date that they returned my paper.
Do I need to submit a fresh form? And a new Calculation?
This is a family application. Only mine has a problem but all returned and need to resubmit with my completed application.
Thank you in advance.
1. Yes, you can use your University Diploma and Transcript given that the medium of instruction in your University was English.

2. No, you don't need to pay again.- as stated - "Your application for Canadian Citizenship was considered incomplete and was not processed and fees were not taken. You just have to submit the receipt again together with your application.

3. EDITED: 2. Note: the date and signature on the original will still be used for physical presence calculation
- SO NO NEED TO HAVE A NEW ONE.
 
Last edited:
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Zmaqsood

Champion Member
Sep 10, 2014
1,776
351
123
Milton. ON
Hello Guys! I need help.
My application for Canadian Citizenship was returned
"Your application for Canadian Citizenship was considered incomplete and was not processed and fees were not taken, Your application and proof of payment are therefore returned to you for the following reasons:
you do not have the required language level
If you choose to resubmit a complete application, make sure to include:
1. The completed application form submitted on a version of the application form dated October 2017
2. Note: the date and signature on the original will still be used for physical presence calculation
3. All the required documents based on the document checklist
4. Proof of payment

My question is:
Can I use my University Diploma and Transcript? Just realized that Listening and Speaking must be 4 and higher. Mine was 3H only. Taken before 2014.
Do I need to pay again? I don't see any refund on my credit card. Its been 2 weeks already from the date that they returned my paper.
Do I need to submit a fresh form? And a new Calculation?
This is a family application. Only mine has a problem but all returned and need to resubmit with my completed application.
Thank you in advance.
Refund is requested seperately by you but u can use same receipt for resubmission. Plus you can uss your transcript or diploma as language proof is it is from CAnada or states that english was the mode of teaching.

This is very common when applications are submitted together and if one of them is incomplete all will be returned. Make sure all applications signing date on forms and physical presence calculator is not more than 90 days old when CIC will receive ur resubmission or else they will return again. Better update calculator and forms with updated history and new dates as per new eligibility and include same old receipt
 
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hardnut

Hero Member
Aug 23, 2018
325
42
Brampton, ON
Category........
FSW
Visa Office......
New Delhi, IND
App. Filed.......
11-2010
VISA ISSUED...
07-2011
LANDED..........
10-2011
Hello Guys! I need help.
My application for Canadian Citizenship was returned
"Your application for Canadian Citizenship was considered incomplete and was not processed and fees were not taken, Your application and proof of payment are therefore returned to you for the following reasons:
you do not have the required language level
If you choose to resubmit a complete application, make sure to include:
1. The completed application form submitted on a version of the application form dated October 2017
2. Note: the date and signature on the original will still be used for physical presence calculation
3. All the required documents based on the document checklist
4. Proof of payment

My question is:
Can I use my University Diploma and Transcript? Just realized that Listening and Speaking must be 4 and higher. Mine was 3H only. Taken before 2014.
Do I need to pay again? I don't see any refund on my credit card. Its been 2 weeks already from the date that they returned my paper.
Do I need to submit a fresh form? And a new Calculation?
This is a family application. Only mine has a problem but all returned and need to resubmit with my completed application.
Thank you in advance.
My appl. was also returned for a different reason ( no fees) .It had the same language as yours. I suggest you do what I did;

Keep a copy of their cover letter for your records and send the same application back ( including their letter) with the missing documents
,the old fee receipt and a cover letter from your side that you are resending the returned application.
Since they said that the date, sig on the original application will be used for physical calculation , no need to send a fresh application.
The first page of the old applicaion is stamped with their receipt date , so they will know .
 
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hardnut

Hero Member
Aug 23, 2018
325
42
Brampton, ON
Category........
FSW
Visa Office......
New Delhi, IND
App. Filed.......
11-2010
VISA ISSUED...
07-2011
LANDED..........
10-2011
Make sure all applications signing date on forms and physical presence calculator is not more than 90 days old when CIC will receive ur resubmission or else they will return again. Better update calculator and forms with updated history and new dates as per new eligibility and include same old receipt
Since they clearly mentioned in their cover letter that "the date and signature on the original appl. will still be used for physical calculation'
why send a new calculation. They will accept it even if it is more than 90 days old.
 
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Zmaqsood

Champion Member
Sep 10, 2014
1,776
351
123
Milton. ON
Since they clearly mentioned in their cover letter that "the date and signature on the original appl. will still be used for physical calculation'
why send a new calculation. They will accept it even if it is more than 90 days old.
Two reasons, they r not probably more than 90 days old. Second they did mention to use what forms in case she wants to resubmit so why use new forms than as well?
 
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hardnut

Hero Member
Aug 23, 2018
325
42
Brampton, ON
Category........
FSW
Visa Office......
New Delhi, IND
App. Filed.......
11-2010
VISA ISSUED...
07-2011
LANDED..........
10-2011
Two reasons, they r not probably more than 90 days old. Second they did mention to use what forms in case she wants to resubmit so why use new forms than as well?
Take my example, my first appl. was received sept 6 and they returned to me on dec 4. It had the same language as this poster 'kawaii'.
So when I resent it on dec 5 the signature /date on it was definitely more than 90 days old. If that 90 day condition was so important for a resent applicaiton they would have clearly stated so and asked me to send a new application. Instead they said that the old date will be used for physical calculation.
 

kawaii

Member
Jun 28, 2010
11
0
Since they clearly mentioned in their cover letter that "the date and signature on the original appl. will still be used for physical calculation'
why send a new calculation. They will accept it even if it is more than 90 days old.
My original application was submitted last December 2018.
 

kawaii

Member
Jun 28, 2010
11
0
Take my example, my first appl. was received sept 6 and they returned to me on dec 4. It had the same language as this poster 'kawaii'.
So when I resent it on dec 5 the signature /date on it was definitely more than 90 days old. If that 90 day condition was so important for a resent applicaiton they would have clearly stated so and asked me to send a new application. Instead they said that the old date will be used for physical calculation.
Did you just use your original application. Mine was submitted December 2019 and just returned yesterday.
 

hardnut

Hero Member
Aug 23, 2018
325
42
Brampton, ON
Category........
FSW
Visa Office......
New Delhi, IND
App. Filed.......
11-2010
VISA ISSUED...
07-2011
LANDED..........
10-2011
Did you just use your original application. Mine was submitted December 2019 and just returned yesterday.
Yes , I used my original application , just added the fee receipt and a cover letter and resent it on dec 5.
What was your receipt date stamped on the first page of the application that was returned?
 

hardnut

Hero Member
Aug 23, 2018
325
42
Brampton, ON
Category........
FSW
Visa Office......
New Delhi, IND
App. Filed.......
11-2010
VISA ISSUED...
07-2011
LANDED..........
10-2011
You can safely send the old application , in my opinion.