+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Now, the status shows, "You have submitted your application. Please allow 15 minutes for your status to be updated."

What does this mean?
I would say give it a day or two, then you can try messaging them in webform. From my experience, they reply in a week or two.
 
My ECA status was last updated on 12 Dec and it states that my evaluation is due for completion on 4 Jan. And 4 Jan would end in a few hours as per Canada time (I guess WES working hours are 9am - 3pm ET). I have dropped them several reminders/follow-up emails through their Contact Us form but they don't seem to have worked.

Has anyone else faced a similar situation?
Call them on +1 800-361-6106. You will on hold for few mins but someone will answer your query.
 
Call them on +1 800-361-6106. You will on hold for few mins but someone will answer your query.

Thank you Snowflayc and Rangrez.

@Rangrez, is that number a toll free one? or a number which involves local tariff?

By the way, there is no further update after 12 Dec. They have missed their own timeline of 4 Jan. I had DMed them on twitter on 4 Jan, to which they replied that the report would be shared by eod of 4 Jan but it wasn't the case. Also, I discovered that their social media team also works during the same working hours as their office (unlike the 24x7 service which is observed elsewhere).

So, should I call on the number shared above on Monday evening IST?
 
Thank you Snowflayc and Rangrez.

@Rangrez, is that number a toll free one? or a number which involves local tariff?

By the way, there is no further update after 12 Dec. They have missed their own timeline of 4 Jan. I had DMed them on twitter on 4 Jan, to which they replied that the report would be shared by eod of 4 Jan but it wasn't the case. Also, I discovered that their social media team also works during the same working hours as their office (unlike the 24x7 service which is observed elsewhere).

So, should I call on the number shared above on Monday evening IST?

Use skype to call free on that number
 
Use skype to call free on that number
Sure Aj, will try doing that.

Dispatched 5-Nov-18
Received 8-Nov-18
Review in progress 12-Nov-18
Evaluation in progress 13-Nov-18
Waiting for institutions to verify 29-Nov-18
We are reviewing your evaluation report 12-Dec-18 (Your evaluation is due for completion on 1/4/2019)
Your order is under final review and your evaluation report will be sent to your recipient(s). 5-Jan-19 (Your evaluation is due for completion on 1/4/2019)

I guess the evaluation is complete and the report is most probably ready since I can no longer see the 'Modify your order' option.

But when can I expect to be able to download the report?
 
Sure Aj, will try doing that.

Dispatched 5-Nov-18
Received 8-Nov-18
Review in progress 12-Nov-18
Evaluation in progress 13-Nov-18
Waiting for institutions to verify 29-Nov-18
We are reviewing your evaluation report 12-Dec-18 (Your evaluation is due for completion on 1/4/2019)
Your order is under final review and your evaluation report will be sent to your recipient(s). 5-Jan-19 (Your evaluation is due for completion on 1/4/2019)

I guess the evaluation is complete and the report is most probably ready since I can no longer see the 'Modify your order' option.

But when can I expect to be able to download the report?

check back on monday again, you can download the report and submit the EE profile on monday and get the ITA on Wednesday (If cutoff clear)

Congrats you are very close
 
Sure Aj, will try doing that.

Dispatched 5-Nov-18
Received 8-Nov-18
Review in progress 12-Nov-18
Evaluation in progress 13-Nov-18
Waiting for institutions to verify 29-Nov-18
We are reviewing your evaluation report 12-Dec-18 (Your evaluation is due for completion on 1/4/2019)
Your order is under final review and your evaluation report will be sent to your recipient(s). 5-Jan-19 (Your evaluation is due for completion on 1/4/2019)

I guess the evaluation is complete and the report is most probably ready since I can no longer see the 'Modify your order' option.

But when can I expect to be able to download the report?

I have a similar timeline

Dispatched 12-Nov-18
Received 19-Nov-18
Review in progress 22-Nov-18
Review in progress 27-Nov-18
Evaluation in progress 16-Dec-18
Your evaluation is due for completion on 1/07/2019
 
I have a similar timeline

Dispatched 12-Nov-18
Received 19-Nov-18
Review in progress 22-Nov-18
Review in progress 27-Nov-18
Evaluation in progress 16-Dec-18
Your evaluation is due for completion on 1/07/2019


Do let us know the update at the end of today EST, in case you don't get an update before that.
 
Here is an update on my status for reference.

Final Document Delivered: 28 Nov 18
We received your documents, you are not required to do anything: 6 Dec 18
Your document is under review, date of completion on 1/17/2019: 24 Dec 18
 
check back on monday again, you can download the report and submit the EE profile on monday and get the ITA on Wednesday (If cutoff clear)

Congrats you are very close

Thanks DreamCanadian - but my wife's ECA report is due for completion on 21 Jan. So, we have to wait till then to submit our profile.

Hi all, finally my ECA report is here - I have been able to download the pdf and I have also received the email notification stating that the hard copy has been shipped via DHL. So, my final timelines are:

Dispatched 5-Nov-18
Received 8-Nov-18
Review in progress 12-Nov-18
Evaluation in progress 13-Nov-18
Waiting for institutions to verify 29-Nov-18
We are reviewing your evaluation report 12-Dec-18 (Your evaluation is due for completion on 1/4/2019)
Your order is under final review and your evaluation report will be sent to your recipient(s). 5-Jan-19 (You have no pending steps.)
Your evaluation report is completed and the PDF is being processed. We will notify you via email as soon as your report is available for download.7-Jan-19

You have no pending steps. View your electronic report online. 7-Jan-19
 
Hello,

I applied from Turkey. My timeline:

Send to wes 12/6/18
Received 12/10/18
Reviewing documents 12/14/18
Reviewing documents (again) 12/21/18

No chance in status till today
We are reviewing your evaluation report 1/7/201
Evaluation is due for completion on 1/25/2019
 
Thank you Snowflayc and Rangrez.

@Rangrez, is that number a toll free one? or a number which involves local tariff?

By the way, there is no further update after 12 Dec. They have missed their own timeline of 4 Jan. I had DMed them on twitter on 4 Jan, to which they replied that the report would be shared by eod of 4 Jan but it wasn't the case. Also, I discovered that their social media team also works during the same working hours as their office (unlike the 24x7 service which is observed elsewhere).

So, should I call on the number shared above on Monday evening IST?

Use Skype or Google hangout dialer.