+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
It's when your Member of Parliament (usually their staff) calls someone at CIC and asks about a case. It typically doesn't do anything but get a brief update - ie, "they're doing background check."

Getting an MP involved is potentially a good idea when there is an irregularity around a file, if there is a misinterpretation, etc. I would not recommend it if your application is just taking a while (ie, still within or close to the 12 month target) or if you just haven't received a specific stage of the process by when "everyone else" seems to.
 
Hello! Just curious what does an MP Inquiry actually do and has it helped anyone? Thank you!
They won't help you if you don't have any issue or haven't gone past 12 months.

I had issues and my MP was very helpful so they can be effective.
 
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