looks like they changed a system
Or it's incompetent programmers who didn't think of the cycle and logic properly and these messages are fired off when a worker does a task or moves the file ahead. To me this is indicative of programmers (project managers) didn't create a cycle which is fair so all files move at different pace and any officer responsible for a file comes across it at their own pace. And this is such an easy process to fix but the whole gov IT is in peril. Otherwise, one should be able to see the exact number of days it takes to move from step to step.
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