Can you post your job duties and responsibilities?
Also note that for the CEC class, the language test scores must be higher for NOC Level O than for Level B.
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JOB DESCRIPTION OF ASSISTANT MANAGER
Assistant Store Manager Demonstrates:
- Motivation and
entrepreneurial drive
- Strong sales and customer service focus
- Experience leading and developing teams
- Planning and coordination skills and ability to adapt to change
Key job accountabilities include but are not limited to:
- Supporting and Leading high performing teams
- World Class Customer Service
- Checking to ensure that work meets quality standards
- Solving new & unfamiliar problems
- Assuring compliance with laws and company policies and regulations
- Working precisely with numbers, measurements and other kinds of data
- Encouraging the growth and development of Associates
- Exercising leadership in changing situations and influencing attitudes of others
- Support with training, motivational, or orientation meetings
- Ensuring compliance with safety regulations
- Achieve and Improve Sales, Service and Profit Standards
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales
- Reduce or eliminate loss through effective loss prevention practices
- Handle all other documentations, administrative needs related to store operations
- Support in placing orders for their departments based on sales & latest market trend
Desired Skills & Experience:
- Strong background in customer service
- Proven success in the achievement of sales and profitability targets
- Positive and energetic team player with a strong leadership capability
- Educational background: relevant post-secondary education
- Minimum 3 years of experience in progressive retail supervisory role
Recruitment and Hiring:
· Assists store manage in the recruitment and selection of associates which meet the desired competencies, branding and values
· All manpower needs are met by deadline for peak seasons BTS, Sandal and Boot
· Review all documents with MOD, sign off upon completion:
· ICIMS instructions can be found in HR manual “Recruitment and Selection.”
· PI pro can be found in SOC – documents. This will help you determine if the candidate will be a good fit for the position for which they have applied. If they have not completed the PI
· Interview guides can be found in SOC – documents. Use the appropriate guide for the position you need to fill (Associate or Management, level 1, 2 or 3).
· Reference checks can be found in SOC – documents.
Loyalty Results:
· Store meets or exceeds the corporate objective
· Conduct Role Play and coaching for underperforming associates
· Leads on training and developing all associates on Loyalty
Training Documents to Review:
· Loyalty –SOP
· Loyalty Scripts
Order Fulfillment:
· Order Fulfillment meets or exceeds corporate objective
· Order Fulfillment policy and procedure compliance
· Order Fulfillment errors under 0.5%
Training Documents to Review
· Order Fulfillment SOP
