Super Visa Approved but cannot find visa letter

[annie31]

I received this in my portal

Final decision - October 26, 2026: Your application was approved. You need to send us your valid passport to finalize your application. Check your messages below for details.

But I cannot see any letter or email or in fact even message in the portal. I just see application

I sent a web form

 

[canuck78]

I received this in my portal

Final decision - October 26, 2026: Your application was approved. You need to send us your valid passport to finalize your application. Check your messages below for details.

But I cannot see any letter or email or in fact even message in the portal. I just see application

I sent a web form

Did you get an email or are you only seeing this is the portal? There is a delay between when a final decision can be seen in the portal and when you get notified in person. If you got this message in you email there is also often a delay until it is your turn to send in your passport. When it is your turn to send in your passport you will be sent instructions. If you received an email when did you receive the email?