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Received email today (7:50AM MST May 1st,2026) to create tracker account but keep getting error invalid information.

Called IRCC but they sent me the same steps again. Asked them to remove the representative details I used during PR Application. Guess I'll need to wait 24-48 hours!
 
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Application Date: Feb 10, 2026
AOR: April 27, 2026
Application Linked to Tracker: 30 Apr 2026
Background Verification: Completed, 1 May 2026
LPP: Pending
Citizenship Test: Pending
 
Physical Presence Days: 1101
Adult + Spouse + Child
Submitted on: Feb 5, 2026
AOR: Apr 27 2026
Tracker Created: Apr 29, 2026
Background: Completed on May 1, 2026 (showed up on tracker on May 5)
 
FP Requested: May 06, 2026
FP Submitted: May 06, 2026

Still unable to create an account or reset log in to the tracker portal. I have submitted an IRCC webform and am awaiting a response.