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Smetco

Newbie
Nov 11, 2025
2
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Hello everyone,

I'm hoping to get some clarity on a very specific and confusing situation for our spousal sponsorship application. We’ve received a lot of conflicting advice, so I want to present the full scenario and the different arguments we've encountered. We would be so grateful for insight, especially from RCICs, immigration lawyers, or anyone who has gone through something similar.

The Situation:


My partner (the applicant) and I (the sponsor) were travelling to Canada for a visit. During a layover *before* reaching a Canadian Port of Entry (POE), a CBSA officer cancelled my partner’s eTA over the phone.

- Official Reason Given: The officer found my partner "inadmissible to Canada under section 41(a) of the IRPA in that you are intending to remain in Canada permanently and are not in possession of the prescribed document."
- Context: It was not at the border, and the officer advised reapplying for the eTA once circumstances change.

- The Questions on the Form:

On the sponsorship forms, there are two key questions:

1. Been refused... a visitor or temporary resident visa?
2. Been refused admission to, or ordered to leave, Canada?

Our dilemma is whether the eTA cancellation counts as a "yes" to both, one, or none of these. We will be providing a detailed letter of explanation regardless of our answer.

- The Arguments for How to Answer:

Here’s a summary of the conflicting advice we've seen. We’re trying to figure out which line of reasoning is most accurate and safest.

Question 1: "Been refused a visitor or temporary resident visa?"**

The Case for Answering YES:
Reasoning: This is the safest, most conservative approach. The *spirit* of the question is to disclose any negative decision related to temporary travel. An eTA cancellation based on inadmissibility is functionally the same as a visa refusal. Since IRCC will see this in their system anyway, ticking "Yes" and explaining it avoids any risk of being accused of misrepresentation (a 5-year ban under IRPA s.40).

The Case for Answering NO:
Reasoning: This is the most technically accurate answer. IRCC's own website clearly states that an eTA is **not a visa**. The question specifically asks about a "visa." Since an eTA is a different type of travel authorization, a cancellation is not a visa refusal. The full story can be told in the letter of explanation without incorrectly answering the question.

Question 2: "Been refused admission to Canada?"

The Case for Answering YES:
Reasoning: The practical *effect* of the officer's decision was a refusal of admission. The formal finding of "inadmissibility" under the IRPA effectively barred entry to Canada, even if it happened remotely. It was an official refusal to allow entry.

The Case for Answering NO:
Reasoning: This is a strong argument based on procedure. "Refused admission" is a specific legal event that happens *at a Canadian Port of Entry* (like an airport or land border) after an examination. Because my partner never reached the border, he was never formally examined or refused admission at a POE. The eTA cancellation *prevented* him from travelling to Canada to seek admission.

Our Request:

Given these arguments, we are looking for experienced opinions.

1. How did you answer if you had an eTA or TRV cancelled before reaching the border?
2. For any RCICs or lawyers, which approach do you advise to ensure full transparency while remaining factually accurate?

Thank you so much for taking the time to read and share your expertise. It is deeply appreciated.
 
Is this a spousal sponsorship application for PR? If so choose yes and include a letter of explanation with the application. If unsure thats the best thing to do. Then you can't be accused of misrepresentation if you didn't answer correctly.
 
I have the same situation,
I have been asked to fill out IMM5669, but I noticed a subtle difference between the Section 6 questions and the statutory questions that I previously answered in my account. In question 6e, it asks if I have "been refused admission to, or ordered to leave, Canada or any other country or territory?"
However, the statutory questions asked if I have "been refused a visa or permit, denied entry, or ordered to leave, Canada or any other country or territory?"
My visitor visa to visit Canada has been refused before, but I have never been refused entry to, or ordered to leave, any country.
What is your opinion on this, and how should I answer? I answered Yes and provided an explanation for the statutory questions, but it seems that for question 6e in IMM5669, I should answer No, correct?
 
I have the same situation,
I have been asked to fill out IMM5669, but I noticed a subtle difference between the Section 6 questions and the statutory questions that I previously answered in my account. In question 6e, it asks if I have "been refused admission to, or ordered to leave, Canada or any other country or territory?"
However, the statutory questions asked if I have "been refused a visa or permit, denied entry, or ordered to leave, Canada or any other country or territory?"
My visitor visa to visit Canada has been refused before, but I have never been refused entry to, or ordered to leave, any country.
What is your opinion on this, and how should I answer? I answered Yes and provided an explanation for the statutory questions, but it seems that for question 6e in IMM5669, I should answer No, correct?
If in doubt, always disclose more - not disclosing something they expect you to tell them is very, very serious. Disclosing more thna necessary almost always has no impact.

[My view is here is that it is something you must disclose. I coudl be wrong. But disclosing something they already know here - your refusal of a visa - will definitely not cause additional trouble.]