You should have received and responded to the following email to initiate a withdrawal:
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
If you wish to withdraw your application or cancel your withdrawal request, we invite you to fill out the
IRCC Web form. Please select the options to update and withdraw an application.
Please include the following information:
- Complete name: first, last and middle name(s) (if applicable),
- Unique Client Identifier (UCI), if you have one,
- Date of birth (YYYY-MM-DD),
- Country of birth,
- Complete address (including the postal code),
- if the residential address is different from the mailing address, please provide both addresses,
- Telephone number,
- if you have more than one contact number, please provide them all,
- Application type,
- Date you submitted your application,
- (If applicable) Mailing method (courier, Canada Post (registered or regular mail), etc.),
- company used,
- confirmation no.,
- (If applicable) Office where the application was submitted (city, country),
- (If applicable) Online application reference number,
- (if applicable) you understand that as a principal applicant, if you have submitted your application with family members, their applications will also be withdrawn,
- A copy of the e-payment receipt or a copy of both sides of the payment receipt form (IMM 5401),
- The reason to withdraw your application or cancel your withdrawal request, and
- For a permanent residence application, please also include a signed withdrawal letter.
The office will determine whether a withdrawal (or cancellation of a withdrawal request) of the application is possible, and issue a refund, if applicable.
Rest assured that we will communicate with you if further information is required.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you: