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Same thing happened,ircc send the portal 1 request to my agency email on march 27 but its not recieved by them . Do you have contact number to request email again
 
Same thing happened,ircc send the portal 1 request to my agency email on march 27 but its not recieved by them . Do you have contact number to request email again

Just call the generic 1800 IRCC number that you can find on Google. Inform that the email was sent, but never received. They'll send the email again.
 
Just call the generic 1800 IRCC number that you can find on Google. Inform that the email was sent, but never received. They'll send the email again.
I called them but customer support service requested to officers to send email again bit its been a month and also i raised a webform this week
 
I called them but customer support service requested to officers to send email again bit its been a month and also i raised a webform this week

They'll send the email again. You can call after a week to ask them again. I don't think they can refuse your application if they sent an email that was never received.