My husband applied for visitor visa on Nov 27 on the new portal but it didn't ask him to pay for biometrics. Once he found out he paid for it on Dec 22 and submitted it via webform. He got the confirmation on Jan 4th. I sent a webform on Jan 17 to ask them to send the biometrics request but he still hasn't heard yet. Is it better if he withdraws and reapply or wait? I saw the memo released by the globe and mail, his new application might not be part of backlog that they will try to reduce. Any ideas? Thank you