my ETA was cancel with out a reason..I don't know what to do can some body help me. This is the information I got. Following an assessment of your file, it has been determined that you no longer meet the requirements for an Electronic Travel Authorization (eTA). As a result, your eTA has been cancelled.
Your application has been cancelled for the following reason(s):
There are reasonable grounds to believe the passport is not eligible for eTA.
Your file is now closed. Should you wish to reapply for an eTA, we encourage you to do so only once you have addressed the reason(s) for the cancellation of your application. At that time, you may submit a new application at www.canada.ca/eTA. Please I need help concerning this issue.
Your application has been cancelled for the following reason(s):
There are reasonable grounds to believe the passport is not eligible for eTA.
Your file is now closed. Should you wish to reapply for an eTA, we encourage you to do so only once you have addressed the reason(s) for the cancellation of your application. At that time, you may submit a new application at www.canada.ca/eTA. Please I need help concerning this issue.