Wow! You are not alone! My casework disappeared and my status changed to 7 after several months with 10!!! Wondering what is happening? Weird thing is I received two identical AORs with different dates.I did the f12 trick earlier today and the status had finally changed to 10.
Checked again a couple of hours later and it went back to 7, and also certain fields were missing. The email of the case officer is no longer there, and other info is missing as well.