Work permit as protected person pending PR

[faithSB]

Hello there, I tried online to apply for the renewal of our OWP we are a protected person, but it’s not showing anything to upload any paperwork’s it only says (Important: This information is for reference only and no immigration decision will be made based on your answers. If you choose to apply, your application will be considered by an immigration officer in accordance with the Immigration and Refugee Protection Act, without regard to any outcome you attain through this questionnaire. Read the full notice) please anyone experiencing this kind of situation any advice. Thank you