1. Check your expired PR Card - under the name will be an 8 digit number in the format 1234-5678. This is your client ID number. Its is also on your COPR document when you landed. Its better for the visa post, the IAD and CIC to be using the same correct Client ID. In the interim using the visa, IAD number and Client ID is the best option.
2. As I mentioned before the visa posts have some latitude to allow for local conditions in operational issues but they can't just disregard the law. Your initial TD request really should have been dealt with by now. The only excuse the visa post will have is that the emails go to a central repository and then are assigned then dealt with. Have the visa post dealt with any of your previous inquiries much faster? Maybe someone has realized they messed up and now no one wants to be responsible. I'd say give it another 2 weeks which unfortunately takes us to the holiday season.
3. Below is what CIC OP1 (updated Nov 2013) states in regards to MP queries:
Timeframe for responses to parliamentarians
The standard for reply to MP enquiries is one week (or five working days). Where a substantive
reply within one week is not possible, the MP's office should be advised within one week of receipt
of the enquiry that a reply will be provided shortly and by a specific date. Such delays should be
exceptional and short. Ideally, MPs should receive a response within two (2) working days.
Program managers are responsible for either preparing replies to MPs personally, or closely and
regularly monitoring replies sent by their office for both quality and timeliness. Note that visa
offices must reply to all MP requests.
I guess the Moscow Visa Post doesn't care about what their own rules are eh!! There is an issue at the post. Keep all correspondence for future use because at some point in time it seems that you may have to take this to the Federal Court. You would be awarded costs if you win. It may also be a consideration for citizenship processing in consideration of your residence but this is a secondary issue for now.
4. You can write to the Moscow Visa Post referring to your letter of 25th. I suggest you both email and fax/ courier the same letter to include the previous clauses of the IRPA reviewed on TD issuance. Again send to the visa post, MP, CIC Minister. In this way the visa post doesn't say the email never showed up since somebody will have signed for the delivery. The visa post makes reference to Pony Express as a preferred courier for KZ and adjoining ex USSR countries.
5. There is no one else above the visa post you can really write to since you already cc'd the Minister for CIC. However you can write to the IAD and say the visa post refuses to issue you a TD for the appeal and that the IAD direct CIC to issue the TD within a given timeline.
6. Via ATIP process you should be re-directed to the visa post for out of Canada applications. You will need the correct Client ID/ File Number etc as used by the visa post. When you get to the actual request ask for a 'physical file' of your PRTD.
Good luck
2. As I mentioned before the visa posts have some latitude to allow for local conditions in operational issues but they can't just disregard the law. Your initial TD request really should have been dealt with by now. The only excuse the visa post will have is that the emails go to a central repository and then are assigned then dealt with. Have the visa post dealt with any of your previous inquiries much faster? Maybe someone has realized they messed up and now no one wants to be responsible. I'd say give it another 2 weeks which unfortunately takes us to the holiday season.
3. Below is what CIC OP1 (updated Nov 2013) states in regards to MP queries:
Timeframe for responses to parliamentarians
The standard for reply to MP enquiries is one week (or five working days). Where a substantive
reply within one week is not possible, the MP's office should be advised within one week of receipt
of the enquiry that a reply will be provided shortly and by a specific date. Such delays should be
exceptional and short. Ideally, MPs should receive a response within two (2) working days.
Program managers are responsible for either preparing replies to MPs personally, or closely and
regularly monitoring replies sent by their office for both quality and timeliness. Note that visa
offices must reply to all MP requests.
I guess the Moscow Visa Post doesn't care about what their own rules are eh!! There is an issue at the post. Keep all correspondence for future use because at some point in time it seems that you may have to take this to the Federal Court. You would be awarded costs if you win. It may also be a consideration for citizenship processing in consideration of your residence but this is a secondary issue for now.
4. You can write to the Moscow Visa Post referring to your letter of 25th. I suggest you both email and fax/ courier the same letter to include the previous clauses of the IRPA reviewed on TD issuance. Again send to the visa post, MP, CIC Minister. In this way the visa post doesn't say the email never showed up since somebody will have signed for the delivery. The visa post makes reference to Pony Express as a preferred courier for KZ and adjoining ex USSR countries.
5. There is no one else above the visa post you can really write to since you already cc'd the Minister for CIC. However you can write to the IAD and say the visa post refuses to issue you a TD for the appeal and that the IAD direct CIC to issue the TD within a given timeline.
6. Via ATIP process you should be re-directed to the visa post for out of Canada applications. You will need the correct Client ID/ File Number etc as used by the visa post. When you get to the actual request ask for a 'physical file' of your PRTD.
Good luck
)) 