+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

GcKey Two-factor Authentication codes are NOT received via email

snow19

Newbie
Sep 19, 2021
1
0
Hello guys,
I have recently stopped receiving two-factor authentication emails from "GC@auth.canada.ca". The last time I received a code from "GC@auth.canada.ca" was on August 31st, and since the codes have never been sent to my email address. This is really strange. Unfortunately I have lost my recovery codes and can't change the method of two-factor authentication. Therefore, I can't access my online account and read messages about my application. I have tried adding "GC@auth.canada.ca" to my "safe senders" and "safe mailing" lists in my email account, but the issue persists.

Has anyone recently had problem with receiving two-factor authentication codes by email? What can I do to reset the multi factor authentication method? Please help!
 

asthak

Newbie
Oct 2, 2023
1
0
I have lost my 2 FA codes to access my gc key account appreciate if someone could suggest me a way out re-set my authentication method
 

Mmaster

Newbie
Jan 8, 2024
1
0
Hello guys,
I have recently stopped receiving two-factor authentication emails from "GC@auth.canada.ca". The last time I received a code from "GC@auth.canada.ca" was on August 31st, and since the codes have never been sent to my email address. This is really strange. Unfortunately I have lost my recovery codes and can't change the method of two-factor authentication. Therefore, I can't access my online account and read messages about my application. I have tried adding "GC@auth.canada.ca" to my "safe senders" and "safe mailing" lists in my email account, but the issue persists.

Has anyone recently had problem with receiving two-factor authentication codes by email? What can I do to reset the multi factor authentication method? Please help!
Hi there,
I have same problem like you. Is you problem is resolve. Can you please guide me
 

Adora75

Newbie
Apr 19, 2024
4
0
Hello guys,
I have recently stopped receiving two-factor authentication emails from "GC@auth.canada.ca". The last time I received a code from "GC@auth.canada.ca" was on August 31st, and since the codes have never been sent to my email address. This is really strange. Unfortunately I have lost my recovery codes and can't change the method of two-factor authentication. Therefore, I can't access my online account and read messages about my application. I have tried adding "GC@auth.canada.ca" to my "safe senders" and "safe mailing" lists in my email account, but the issue persists.

Has anyone recently had problem with receiving two-factor authentication codes by email? What can I do to reset the multi factor authentication method? Please help!
Hi I'm getting the same problem, have you resolve yours?