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Hi. The agent spoke about mailing it in. I kept calling in. I started around 9 and kept calling every forty five minutes (but I'm at work too, so it may have not been that frequently). I think it was sometime between 2:30 and 3:30 that I got to talk to someone after a 25 minute wait.

Hi. I know this reply may be too late for you. However, I have found myself in the same boat. I called Citizenship and Immigration Canada and asked the same question. I spoke to a nice lady named Tanya who emailed me the instructions on how to extend the permit. Apparently this is a regular...