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Thank you!!!!!!!!!!

I did one every week. It depends on your luck if you’ll get a timely reply.

From the one where you received ceremony invite. There is a scheduling team as well but they’ll forward certificate related query to the ceremony team.

Hi Bob, I was 137.

I just got my certificate today after 23 days and off to apply for urgent passport. For those who haven't received and need urgently, please make sure you raise webforms and follow up via email.

I just got my certificate today after 23 days and off to apply for urgent passport. For those who haven't received and need urgently, please make sure you raise webforms and follow up via email.

I just got my certificate today after 23 days and off to apply for urgent passport. For those who haven't received and need urgently, please make sure you raise webforms and follow up via email.

Who’s still waiting since a month like me?

Who was your officer? I’m waiting since October 24th. I’ve urgent travel but they’re not even considering that.

Can you explain how the call centre agent can help get the certificate? Whenever I call they say they cannot help as only officer can do it. Which office was yours?

2-5 business days is the normal processing time which they advertise. It depends on officers though.

Yea, it wouldn't have matter if I had the PR card or had I known it will take this long I would have postponed by Oath by a few months.

By the time they'll help (bureaucracy) the travel dates are gone. It's not like we're stuck at background check or eligibility. It's a certificate that just needs to be uploaded. If I don't get in next 2 days then it doesn't matter if I get it next year or two years after because I didn't get...

No way. I'm still waiting and almost crying out loud because I need to travel urgently and no is responding to calls, emails, webforms. All they're saying is wait. But I don't know why and for what.

From forum search, the ones that commented got it, except for obviously the one with this one officer. People even get it a few hours after ceremony and it’s been more than 3 weeks, it’s not even a paper certificate.

Another day slowing passing by … and I’m so helpless that I can’t do much because they’re not willing to do their work. I’ve sent tickets to mark it as urgent. Normal processing time is 2-5 days, an urgent request should be within this time to get certificate earlier, now with more than 3 weeks...

Mine shows in progress since a month

Yes, I wrote the initials like mentioned. On call they’ve confirmed 10 days ago that form has been received. It’s only the officer who’s not uploading it. Same officer has been providing others after 4 weeks. My case is urgent as I’ve an sick family member that I need to visit and it’s wayyy...

I've seen people reporting to get the citizenship certificate a few hours after oath ceremony which means the actual process to upload it doesn't take long. I tried every single method to contact them calls, emails, webform and they acknowledge everything but the officer is uploading my certificate.

Nopes. Not at all. Is certificate available after a ghost update?