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  1. M

    Request for Photos

    Just an update. I received my refund yesterday as promised from the Tokyo Vac (less the cost of shipping). No word from Manilla yet but hopefully something will show up soon.
  2. M

    Request for Photos

    I tried calling the Tokyo VAC pretty much all day with no answer. On my way home I saw that I had missed a call on my cell phone. It was the Tokyo VAC. I called back at around 430 and it rang through. The guy I spoke to told me they recieved my package, everything was fine and they have already...
  3. M

    Request for Photos

    Thanks for the update. The Tokyo office is open but not answering the phone. There is a 3 day turn around on email inquiries but at least I got the automated reply that said they don't reply to permenant resident visa inquires. Their chat option connects to the Sirlanka office which is of...
  4. M

    Request for Photos

    It has to be cash in their currency according to the girl I spoke with at the Manila vac.
  5. M

    Request for Photos

    I took a chance and sent my wife's pictures along with a copy of the email request, the exact fee and a cover letter to the Tokyo vac today by registered mail as they requested. It will be delivered Monday morning and hopefully be forwarded quickly to Manila. I will call them on Monday to...
  6. M

    Request for Photos

    We also received the same letter today and although it was pretty straight forward, trying to figure out how and where to send is really confusing. There is no pertinent information on the vac site or anywhere else that we have been able to find. We are also in Japan and with the holiday the...