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Hello I completed my medical examination before 3 months. The Nairobi office not updating my cic online process activity I recently contacted the IOM however they told me they sent it. Please advise me what I should do?

Hello , i made medical before 3 months in ethiopia me and my family all together we made it successfully. But still the nairobi visa office didn't receive our medical results. What should I do? My lawyer write them email frequently. Please give me your advice