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Thanks for sharing - same situation so just submitted a web form to see if it helps

Think you can't apply for super visa and travel to Canada while it's being processed

any idea what options to pick? I tried that earlier today but went around in circles not knowing what to pick for super visa after entering the UCI number. Eventually ended up with sorry wait times are too long we can't connect you or something similar.

I hope so too but it has been a week already

how would I contact an agent? Facing an issue where one application has progressed more than the other as well

Posting again as I am not sure if others can see it - got some notice about needing mod approval Applied for super visa both parents using the same account. Got passport request for one but not the other - is this common?

Applied for super visa both parents using the same account. Got passport request for one but not the other - is this common?

Facing this right now - what did you end up doing?

Thank you guess will cancel our appointments then and try again later

Sorry off topic but anyone know if I can surrender my wife's passport as well along with mine without her coming to the appointment?

Anyone know if I can surrender my wife's passport as well without her coming to the appointment?

Were you able to figure this out?

Facing this now - did you figure this out?

Never mind we were able to download the certificates Friday night.

They couldn't say anything other than wait unfortunately

Good idea, will check tomorrow!

Finally had our virtual oath today (Niagara) - would we get a confirmation email after sending the oath form? PDF instructions were to send an email with a specific subject but the clerk on the call just wanted us to reply to the email.

Finally had our oath today - would we get a confirmation email after sending the oath form? PDF instructions were to send an email with a specific subject but the clerk on the call just wanted us to reply to the email.

When we got our PR and had to mail our passports to get them stamped, they only stamped mine but not my partners. We tried calling and all they said was you never sent it so please send it again so for us the solution was to get it fixed by sending it again and not digging into what went wrong...

Oath scheduled on Jan 10. Finally!!! Timeline in signature.