Hi Hemal,
I did get an email with the subject line "TTP Application Status Change" both when I received Conditional Approval and then once it was approved (after the interview).
Cheers!
@A_S If you have a couple of hours to spare, you could drive to the Enrollment Center at Niagara Falls, NY and get it done. This seems to be the easiest option, albeit a little time-consuming.
EDIT: No appointment required
Hi @actntrl, Did you update your NEXUS online or did you go to the Enrollment Center? I’ve heard they charge $25 for the new card; were you charged $25?
My hypothesis is that this agent - KL21907 - is one of the newer ghost agents since it’s not on this list
https://www.cbc.ca/news/canada/ottawa/ircc-immigration-officer-container-placeholder-code-inactive-list-1.6669571