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if the pay is pending status in your bank account, it should be most probably has been paid successfully, also try to login 'view the receipt' to check

have you checked you spam folder? my page also unloaded after clicking pay, but I received the receipt.

Try another email account

Me too, I don't think there are security questions, keep calm, everything should be fine

For those who are still struggling with the payment!!!! Try to create a new account on the payment page instead of using your application account to log in for payment!! I have been keep refreshing my browser the whole afternoon, but after I registering a new account, I get this done in an...

It works!!!thank you!!

do you guys use the same account for application and payment? I can enter the pay log in page but cannot go far more, not sure if i should register a new account

I am on the same boat

anyone like me, refreshing from 12:30 till now, almost 5 hours and can still not pay...the most close step I can reach is the payment login page, then page errorrrrrrrrr..... almost want to through my laptop....

add an explanation letter should work

I have been doing 3 hours without results....

I am the unlucky babe....have been trying 3 hours....

will the pay fee portal close at night? if not, I will go sleep now and probably be back tonight at 3:00am

I am using chrome, I just noticed that the number of application keeps increasing, but I just cannot open it. so pain

which web browser that you guys used to open that pay fee page????, or it is something related to the internet speed?

I can't even open the paying fee page.....

how can the application number increase while still so many people stuck at paying fee..... so pain

For those who have successfully pay the fee, I need your help!!!!! I can't find the right item to pay, I can only see the right of permanent resident fee of 500, but where is the option of processing fee???

I mean my spouse has already got PR card, why I still need to provide his information???

Anyone in married status????????, i am stuck here without filling my spouse information, forms, exams etc.... the system doesn't let me submit, but my spouse doesn't need to apply, anyone know ?????