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My parents landed in Canada on May 18 2015 and still we are waiting for their PR card. Several times called CIC, same answer in process. Last two calls they said the application was cancelled, don't know why. I try checking online against their UCI# but no information and message comes the file...

Hello, I am Canadian citizen and working in USA on work visa. I had sponsored my parents application for PR. my parents became PR in May 2015 and staying with my son in Canada. Still they didn't received their PR card. There was a problem once with the photograph not as per the spec which we...