Please call CIC at 1-888-242-2100 and speak to an agent. I had the same issue - and they confirmed AOR had been sent on Dec 22 (never received it) and was provided with the application number. I've since set up online tracking and able to see progress. I would suggest you call early morning...
Hello,
I had the same issue. Spoke to an agent and they provided me with the Application number. Try calling them 1-(888)-242-2100 1-1-4-1-1 - try early morning. You can then track your application online. All the best!
Hello, Did you receive a response to this? I applied on Oct 4, 2021 as well. And received the same mail.
If you did receive some guidance, I would greatly appreciate if you could direct me to the same.
Thank you!