Work Permit Refused due to Residency

[gmangiapane152]

Hello,
my name is Giorgio.
Me and my girlfriend applied for a working holiday visa for Canada this year.
The immigration start to ask many documents since we apply and we always promptly replay to them.
Today my girlfriend get an email where the Immigration said that the visa has been refused because she do not currently reside in Japan.
So my girlfriend is from Japan, but in the last 4 years, we have been living in Australia and now in New Zealand.
On this letter, they said that she can re-apply for the same visa, but of course if we will put the same information, the visa will be refused once again.
I just want to understand if there is something wrong that we did when we applied or it is because she is not anymore resident in Japan because she has been living abroad for a while?
If someone knows any info about it, that will be really helpfull.
Also should we pay for a immigration agent to help us with that? Can they do something about it?
Thanks Again
Giorgio

 

[jes_ON]

Hello,
my name is Giorgio.
Me and my girlfriend applied for a working holiday visa for Canada this year.
The immigration start to ask many documents since we apply and we always promptly replay to them.
Today my girlfriend get an email where the Immigration said that the visa has been refused because she do not currently reside in Japan.
So my girlfriend is from Japan, but in the last 4 years, we have been living in Australia and now in New Zealand.
On this letter, they said that she can re-apply for the same visa, but of course if we will put the same information, the visa will be refused once again.
I just want to understand if there is something wrong that we did when we applied or it is because she is not anymore resident in Japan because she has been living abroad for a while?
If someone knows any info about it, that will be really helpfull.
Also should we pay for a immigration agent to help us with that? Can they do something about it?
Thanks Again
Giorgio

The rules are here:
http://www.cic.gc.ca/english/work/iec/eligibility.asp?country=jp&cat=wh&#country_category_name

"Description: The Working Holiday category is designed for Japanese citizens who intend to travel in Canada and who wish to find temporary paid employment to help pay for their trip (up to 12 months).

Note: As a Japanese citizen, you may participate in IEC only once.

To be eligible for the Working Holiday category, you must:

• be a Japanese citizen,
• have a valid Japanese passport for the duration of your stay in Canada—your work permit in Canada will not be longer than the validity of your passport,
• provide a permanent address in Japan in your work permit application,
• be between the ages of 18 and 30 (inclusive),
• have a minimum of CAN$2,500 to help cover your expenses in Canada,
• have health insurance for the duration of your stay—you may have to present evidence of this insurance when you enter Canada,
• be admissible to Canada,
• have, before departure, a round-trip ticket or demonstrate that you will have the financial resources to purchase a departure ticket at the end of your authorized stay in Canada,
• not be accompanied by dependents, and
• pay the fees."