Hi all, my express entry profile was created by a representative through authorized paid representative portal. I received the ITA but realized the agents to be unprofessional and unscrupulous.
I want them to withdraw my profile from the pool so that i can create a new one and wait for the next draw (i don't have the login details). They are telling me that they cannot send me a confirmation to show that they have deleted my profile and suggesting to leave my profile in the pool for one year till its expiry!!
This is unacceptable and i would appreciate any suggestions as to how i can handle them and get my work done asap.
P.S. Already sent the IMM 5476 form (uploaded online) to cancel the use of representative and will terminate the agent's contract as well..
Thank you in advance for help
I want them to withdraw my profile from the pool so that i can create a new one and wait for the next draw (i don't have the login details). They are telling me that they cannot send me a confirmation to show that they have deleted my profile and suggesting to leave my profile in the pool for one year till its expiry!!
This is unacceptable and i would appreciate any suggestions as to how i can handle them and get my work done asap.
P.S. Already sent the IMM 5476 form (uploaded online) to cancel the use of representative and will terminate the agent's contract as well..
Thank you in advance for help