Hi can u please tell me the NOC CODE for this job: Content Moderator
Job responsibilities include:
Job responsibilities include:
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Troubleshoot basic and routine customer issues that are technical in nature, including hardware, software, networking, or other designated client products
- Solve problems that are generally unstructured and require extensive use of conceptual thinking skills
- Serve as a resource to other support personnel
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)