I am applying for a Citizenship Certificate for my son.
When I check online the website shows DM but when I've called I've been told that's not the case and it's still in progress. When I asked why the website says DM I was told that ONE of the decisions had been made, not all of them, and basically not to call back for another couple of months.
What the heck should I be thinking? Is the website wrong? Are the agents lying to me/too lazy to check?
Has anyone else been in this situation?
When I check online the website shows DM but when I've called I've been told that's not the case and it's still in progress. When I asked why the website says DM I was told that ONE of the decisions had been made, not all of them, and basically not to call back for another couple of months.
What the heck should I be thinking? Is the website wrong? Are the agents lying to me/too lazy to check?
Has anyone else been in this situation?