Visa got refused due to the Biometric fee, which is already paid!

[1010tian]

I got a refusal letter saying I didn't submit the receipt for the Biometric fee. But I submitted it a long time ago!
where can I report or appeal this problem?

Thanks for all the help!

 

[Naturgrl]

I got a refusal letter saying I didn't submit the receipt for the Biometric fee. But I submitted it a long time ago!
where can I report or appeal this problem?

Thanks for all the help!

Raise a webform with receipt and ask for reconsideration.

 

[1010tian]

thank you~~~