Hi Friends,
Urgently need your Help!
I use Sign-in partner to login to mycic account. But recently my bank card replaced, so the card number changed as well. When i enter the new card info, the cic system does not allow me to get into my previous cic account, but only lead me to create a new one.
However, it is a purely new account, i can not see any previous application including my ee appication. I contacted cic and follow their instruction to request an Case Specific Enquiry, they replied me as below:
Quote:
Dear Client,
Thank you for contacting Citizenship and Immigration Canada (CIC).
We verified the information you provided. In order to link your application to your new MyCIC account, click on the Link application to this account button from your MyCIC account welcome page.
Once on the Link an existing application to this account page, the information entered must match the data indicated on the form you submitted.
Please enter the information exactly as follows:
What did the applicant apply for?
Category: Express Entry
Tell us about the application
Please select one: Application Number and Family Name
Application Number: XXXXX
Family Name: XXXX
Biographic Info
City/Town of birth: XXXX
Country of birth:XXX
Passport Number: [Leave it blank]
Country of Issue: [Leave it blank]
Issue date: [Leave it blank]
Expiry date: [Leave it blank]
Information about the Express Entry Submission / PR Application
What Language Test was taken for the first official language?: IELTS
Test ID #: XXXX
Date of language test: XXXX
You should now be able to link your application to your new account.
unquote
I tried these steps, it shows first as below
Thank you for entering your information.
We compared it with our system and found: an application that matches the information you entered.
But there is only one button that available show me my application, i click on it, then there is a new page say:
Register Application Result
Our system is currently unavailable. Please try again later.
Keep trying for several times, but always show the above message. And the show me my application shows in grey color as well. Please help! anyone face this situation before. How can i solve it? Do I have to create a whole new ee profile, will that be illegal since it means i have 2 ee profile in the system.
Really frustrated right now...
Urgently need your Help!
I use Sign-in partner to login to mycic account. But recently my bank card replaced, so the card number changed as well. When i enter the new card info, the cic system does not allow me to get into my previous cic account, but only lead me to create a new one.
However, it is a purely new account, i can not see any previous application including my ee appication. I contacted cic and follow their instruction to request an Case Specific Enquiry, they replied me as below:
Quote:
Dear Client,
Thank you for contacting Citizenship and Immigration Canada (CIC).
We verified the information you provided. In order to link your application to your new MyCIC account, click on the Link application to this account button from your MyCIC account welcome page.
Once on the Link an existing application to this account page, the information entered must match the data indicated on the form you submitted.
Please enter the information exactly as follows:
What did the applicant apply for?
Category: Express Entry
Tell us about the application
Please select one: Application Number and Family Name
Application Number: XXXXX
Family Name: XXXX
Biographic Info
City/Town of birth: XXXX
Country of birth:XXX
Passport Number: [Leave it blank]
Country of Issue: [Leave it blank]
Issue date: [Leave it blank]
Expiry date: [Leave it blank]
Information about the Express Entry Submission / PR Application
What Language Test was taken for the first official language?: IELTS
Test ID #: XXXX
Date of language test: XXXX
You should now be able to link your application to your new account.
unquote
I tried these steps, it shows first as below
Thank you for entering your information.
We compared it with our system and found: an application that matches the information you entered.
But there is only one button that available show me my application, i click on it, then there is a new page say:
Register Application Result
Our system is currently unavailable. Please try again later.
Keep trying for several times, but always show the above message. And the show me my application shows in grey color as well. Please help! anyone face this situation before. How can i solve it? Do I have to create a whole new ee profile, will that be illegal since it means i have 2 ee profile in the system.
Really frustrated right now...
