Hi,
I submitted my second attemp at a CEC application on 29 Nov 2013 (my first was rejected about 2 weeks previous due to an error with one part of the paperwork) and added a note saying police checks would follow. I need to submit both an Irish and an Australian check for myself and my common law partner (we are both Irish but spent 12 months in Australia).
I explained and provided evidence with our paperwork (print off from AFP website) that the AFP site was down due to an attempted hacking at the time when I was looking to apply for our new police checks. I posted our police check applications to Canberra but of course that delayed things as opposed to being able to just apply through their website. In the meantime we received our Irish police certs but the stamp on mine was so faint that I had to request a 2nd copy to be sure it would be accepted. When the Australian ones were finally received (about a week before Christmas) I noticed a couple of errors such as incorrect post code, spelling mistake with my name and they used "Complete Disclosure" on my one and "Partial Disclosure" on my partners although I speecifically mentioned code 35 on their police check form and said it was for CEC residency which needed "Standard Disclosure - Name Check" to appear on the police check. I also mentioned that we had received police checks from their office 12 months previous so we were just looking for updated copies pretty much as we hadn't actually been back to Australia so nothing would have changed on the police checks!
Since this error they have sent me 2 more incorrect versions, the most recent being today. The name spelling and address on my one has been amended but they have not changed either of our police checks to "Standard Disclosure - Name Check"
I will be requesting a 4th version on Sunday (the time difference between here and Australia means thats the earliest I can now get through to them during their business hours) and in the meantime I will be posting the Irish ones today. I had wanted to send all 4 together however because of the delay i think its best to get the Irish ones sent and then follow with the 2 Australian ones.
Has anyone else had a similar problem? How understanding are the CIC office in Sydney, NS about such things? I understand police checks need to be applied for as early as possible and in this case they were applied for as early as possible! I emailed the helpdesk today explaining the situation to keep them updated and all I can do now is wait for the AFP to get their act together and send us through what we asked for. I have not yet received the rejected CEC paperwork back (I don't actually believe they will send this...) so that means they should still have our 2012 Australian police certs on file if that makes any difference?
Any thoughts on the matter would be much appreciated. I am uneasy about the situation because the NOC I applied under is category B and I am aware there is a cap of 200 places so i'm not sure if I am under that cap now due to my application being sent a number of weeks ago or if i'm not being considered without the police certs.
Thanks in advance.
I submitted my second attemp at a CEC application on 29 Nov 2013 (my first was rejected about 2 weeks previous due to an error with one part of the paperwork) and added a note saying police checks would follow. I need to submit both an Irish and an Australian check for myself and my common law partner (we are both Irish but spent 12 months in Australia).
I explained and provided evidence with our paperwork (print off from AFP website) that the AFP site was down due to an attempted hacking at the time when I was looking to apply for our new police checks. I posted our police check applications to Canberra but of course that delayed things as opposed to being able to just apply through their website. In the meantime we received our Irish police certs but the stamp on mine was so faint that I had to request a 2nd copy to be sure it would be accepted. When the Australian ones were finally received (about a week before Christmas) I noticed a couple of errors such as incorrect post code, spelling mistake with my name and they used "Complete Disclosure" on my one and "Partial Disclosure" on my partners although I speecifically mentioned code 35 on their police check form and said it was for CEC residency which needed "Standard Disclosure - Name Check" to appear on the police check. I also mentioned that we had received police checks from their office 12 months previous so we were just looking for updated copies pretty much as we hadn't actually been back to Australia so nothing would have changed on the police checks!
Since this error they have sent me 2 more incorrect versions, the most recent being today. The name spelling and address on my one has been amended but they have not changed either of our police checks to "Standard Disclosure - Name Check"
I will be requesting a 4th version on Sunday (the time difference between here and Australia means thats the earliest I can now get through to them during their business hours) and in the meantime I will be posting the Irish ones today. I had wanted to send all 4 together however because of the delay i think its best to get the Irish ones sent and then follow with the 2 Australian ones.
Has anyone else had a similar problem? How understanding are the CIC office in Sydney, NS about such things? I understand police checks need to be applied for as early as possible and in this case they were applied for as early as possible! I emailed the helpdesk today explaining the situation to keep them updated and all I can do now is wait for the AFP to get their act together and send us through what we asked for. I have not yet received the rejected CEC paperwork back (I don't actually believe they will send this...) so that means they should still have our 2012 Australian police certs on file if that makes any difference?
Any thoughts on the matter would be much appreciated. I am uneasy about the situation because the NOC I applied under is category B and I am aware there is a cap of 200 places so i'm not sure if I am under that cap now due to my application being sent a number of weeks ago or if i'm not being considered without the police certs.
Thanks in advance.