+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Huyenthu98

Member
Feb 5, 2017
17
2
Hi Guys,

My mother applied super visa in our country (outside of Canada) then she flied to Canada by Visitor Visa.

And now she received the letter from CIC for Passport request. I sent her passport to CIC office in Ottawa to get stamp, with an explanation letter about her situation.

But It has been a month since I mailed it out but no response.

Has anyone done that before? Do you know how can I contact them or should I do web-form?
 
Hi Guys,

My mother applied super visa in our country (outside of Canada) then she flied to Canada by Visitor Visa.

And now she received the letter from CIC for Passport request. I sent her passport to CIC office in Ottawa to get stamp, with an explanation letter about her situation.

But It has been a month since I mailed it out but no response.

Has anyone done that before? Do you know how can I contact them or should I do web-form?

Did you send it with tracking yo know it was received?