Submit Passport in Canada for Supervisa Stamp?

[Huyenthu98]

Hi Guys,

My mother applied super visa in our country (outside of Canada) then she flied to Canada by Visitor Visa.

And now she received the letter from CIC for Passport request. I sent her passport to CIC office in Ottawa to get stamp, with an explanation letter about her situation.

But It has been a month since I mailed it out but no response.

Has anyone done that before? Do you know how can I contact them or should I do web-form?

 

[canuck78]

Hi Guys,

My mother applied super visa in our country (outside of Canada) then she flied to Canada by Visitor Visa.

And now she received the letter from CIC for Passport request. I sent her passport to CIC office in Ottawa to get stamp, with an explanation letter about her situation.

But It has been a month since I mailed it out but no response.

Has anyone done that before? Do you know how can I contact them or should I do web-form?

Did you send it with tracking yo know it was received?