Hi
We are in BC on a work permit and my husbands visitor visa application which was done in 2021 got approved so we sent my husbands passport for visitor visa stamping to Ottawa office from Vancouver on 13th December. We received a confirmation the Ottawa visa office received the passport on the 14th December but we have not heard back from them. It's been almost a month now and we have not received back the stamped passport. Been trying to reach ircc on the call center number since past week but it does not get connected. Is there any way to contact ircc to check the status and reason of delay. The courier company said ircc has not sent the passport as thr return label has not been activated by ircc yet. Tried visiting the local ircc branch but they denied giving information stating they only cater to canadian citizens and PR. And we are on work permit in Canada. Pls help
Thanks to all who respond.
We are in BC on a work permit and my husbands visitor visa application which was done in 2021 got approved so we sent my husbands passport for visitor visa stamping to Ottawa office from Vancouver on 13th December. We received a confirmation the Ottawa visa office received the passport on the 14th December but we have not heard back from them. It's been almost a month now and we have not received back the stamped passport. Been trying to reach ircc on the call center number since past week but it does not get connected. Is there any way to contact ircc to check the status and reason of delay. The courier company said ircc has not sent the passport as thr return label has not been activated by ircc yet. Tried visiting the local ircc branch but they denied giving information stating they only cater to canadian citizens and PR. And we are on work permit in Canada. Pls help
Thanks to all who respond.