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Aug 28, 2025
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Dear All Friends,

I am using IRCC Portal (https://portal-portail.apps.cic.gc.ca/signin?lang=en) for filing visiting visa. When I logged in today, I got this error - "User information could not be found. Please try again later.". I tried different browsers and cleared the cache but no luck yet.
Is anyone experiencing the same issue?

Login Error Message:
There were issues submitting your form.

  • User information could not be found. Please try again later.
 
Dear All Friends,

I am using IRCC Portal (https://portal-portail.apps.cic.gc.ca/signin?lang=en) for filing visiting visa. When I logged in today, I got this error - "User information could not be found. Please try again later.". I tried different browsers and cleared the cache but no luck yet.
Is anyone experiencing the same issue?

Login Error Message:
There were issues submitting your form.

  • User information could not be found. Please try again later.

This is express entry, nothing to do with visa process.