rar said:
Hi Winterfox:
Just to double-check with you, you sent your additional documents to CPC Ottawa, right? Also can you give me that email address since I also need to send some documents? What details did you mention in your email? Did you attach a cover letter as well? Looking forward to your reply
rar
This is the email CPC-CTD-Ottawa@cic.gc.ca
and below is the details on how send them documents etc.
This is an automatic acknowledgement of your e-mail addressed to the Case Processing Centre - Ottawa (CPC-O).
This email address is intended for case specific enquiries only
If you do not have a file in process with our services, please consult our Website<http://www.cic.gc.ca/english/index.asp> for all general inquiries.
This office is responsible for the processing of:
* Temporary resident visa (TRV) applications submitted by mail from applicants located in Canada and for the online submission of TRV for applicants located in North America;
* Permanent Resident (PR) applications from applicants located in Canada and for applicants located in North America.
If this is a request for case specific information the responsibility placed on us by the Privacy Act to protect all personal information precludes us from responding using e-mail unless we are able to verify that you are entitled/authorized to receive the case specific information.
If you are not the applicant or you are not authorized to receive the information, you will not receive a further reply to your e-mail. If you have applied within the last eight to ten weeks, we will not be responding to your enquiry - please ensure adequate time has passed before making an enquiry. Please note that there are no same-day or walk-in services available at our office.
If you are the applicant you must provide us with your:
Surname (Last name) - Exactly as it appears on passport or identity document;
Given name(s) (First name) - Exactly as it appears on passport or identity document;
Date of birth (YYYY-MM-DD);
Unique Client Identifier (UCI) number / Client ID number; and
Application number (V#, F#, EP#, E#, B#).
If you are a person to whom we are authorized to release information (written consent on the immigration file) you must provide us with the same information pertaining to your client.
**If you do not provide us with this information, we will be unable to process your request**
Please note
* Citizenship and Immigration Canada can only communicate with you in one of our two (2) official languages: English or French.
* E-mail is not a secure channel of communication. CIC is not liable for the unauthorized disclosure of personal information to or the misuse of that information by a third party where we took reasonable means to verify the identity of the party.
Service Standards
We will respond to case specific enquiries by e-mail within 20 working days. Please note that we will not respond to e-mails concerning the following:
* Requests to expedite processing of cases;
* Processing of Permanent Resident Cards;
* Processing of Citizenship applications;
* Information about visiting, living, working or studying in Canada (please consult www.cic.gc.ca<http://www.cic.gc.ca/>);
* Requests for a confirmation of receipt of documents provided
