Refuse visitor Visa

[Sara Adli]

Hello,
I applied for visitor visa and get approved and ask to submit my passport.
I did, today I received a refuse due to they didn’t receive the passport.

I call them and they said we just find your passport.

They mentioned its their fault.

Do you think they can reconsider it and change refuse to approve and stamp the VISA?

 

[Naturgrl]

Post under visitor visa section and not international students.