hi PMM
I do not get it, it is mean this processing fee is not refundabel??
my cas is, did not receive the letter but by contacting the visa office they said sydney send my 120 days letter 4 months ago which right now it is expired, and i did not sent any supporting doc. due to not receving that letter, so now what happen to my money?? It wasn't my falt, and can i ask for my refund? or I have to forget my money?