Program Support Unit - PSU - Citizenship Proof

[PSU]

I am a citizen by naturalization since 2022, wife was in Canada for the most part of her pregancy, due personal reasons had to travel abroad for delivery. Baby was born in late April 2025, filed a proof of citizenship application on June 2nd, got an AOR by July 20th.

Today got a letter from IRCC stating our application has been refered to Program support unit (PSU). Today's letter also dates July 20th.

We requested for an urgent processing, but wrote a detailed note about my wife's employment status and our 1st kid's school status. Did not include any flight tickets. When I called the IRCC today they mentioned the application is set to urgent processing but sent to PSU, so no point in calling them ever again.

Anyone in the same boat?

Also my wife will have to resign from her Canadian employment if my newborn isnt travel ready by Jan 2025. Is this considered a valid reason for urgent processing?

 

[armoured]

I am a citizen by naturalization since 2022, wife was in Canada for the most part of her pregancy, due personal reasons had to travel abroad for delivery. Baby was born in late April 2025, filed a proof of citizenship application on June 2nd, got an AOR by July 20th.

Today got a letter from IRCC stating our application has been refered to Program support unit (PSU). Today's letter also dates July 20th.

We requested for an urgent processing, but wrote a detailed note about my wife's employment status and our 1st kid's school status. Did not include any flight tickets. When I called the IRCC today they mentioned the application is set to urgent processing but sent to PSU, so no point in calling them ever again.

Anyone in the same boat?

Also my wife will have to resign from her Canadian employment if my newborn isnt travel ready by Jan 2025. Is this considered a valid reason for urgent processing?

Contact the consular section /consulate and inquire. Apply for a passport for the child, using application for citizenship certificate for the child as supporting evidence.

Short form is that they should (usually will) issue a passport (temporary for an infant but infant passports short validity anyway) on basis that the child is presumed to be a citizen (by parentage). Parentage presumably clear from birth certificate.

That lets you get the child to Canada with your wife. Do this application immediately. They may want some supporting documentation about need to travel (to issue more quickly) - spouse's employment situation would, I think, support (very) fast processing, if you can get some document.

I do not know what the program support unit business is about. I do not know what happens if parentage is in doubt. If you have some further doubt or concern - lawyer.

Basic thing to keep in mind: assuming your spouse is a PR (or citizen?), the child can be sponsored eventually anyway. And on family unity basis, a TRV for the child (if there is, for example, some doubt about parentage) should be achievable.