Hi, I sent my PR Card renewal application on June 18, 2018 by Xpresspost. Recently the application including 2 photos were returned due to the following reasons. The letter dated as of Sep 17, 2018.
-Your photos are missing, do not meet the specifications or the duplicate photo was not included. Please refer to the attache dphoto specification sheet or consult "Appendix B" of your guide for instructions.
-Applications dated more than 90 days before being received by IRCC will require that you update your absenses, re-sign and re-date the application, otherwise the application will be returned as incomplete.
And it says, 'Please return your completed application, including this letter, to the address shown above. If your application is incomplete or not legible, it will be returned to you and this will delay the processing of your application. Note that upon processing, an officer may request additional information.'
I enclosed 2 photos with application but the photos I took was at Shoppers drug mart. I used Shoppers before and it was OK last time.
Now my PR card is expired.
My questions are,
1. Do I need to pay again for application fee? or can I include original receipt of $50?
2. I have to create new application form and sign with current date, and I need to enclose with new 2 photos by professional photo studio and the letter immigration sent me. It is just a letter, right? not with old application form?
3. Is there any contact phone number of immigration to ask questions? I couldn't find it anymore.
Any help will be appreciated.
Thank you.
-Your photos are missing, do not meet the specifications or the duplicate photo was not included. Please refer to the attache dphoto specification sheet or consult "Appendix B" of your guide for instructions.
-Applications dated more than 90 days before being received by IRCC will require that you update your absenses, re-sign and re-date the application, otherwise the application will be returned as incomplete.
And it says, 'Please return your completed application, including this letter, to the address shown above. If your application is incomplete or not legible, it will be returned to you and this will delay the processing of your application. Note that upon processing, an officer may request additional information.'
I enclosed 2 photos with application but the photos I took was at Shoppers drug mart. I used Shoppers before and it was OK last time.
Now my PR card is expired.
My questions are,
1. Do I need to pay again for application fee? or can I include original receipt of $50?
2. I have to create new application form and sign with current date, and I need to enclose with new 2 photos by professional photo studio and the letter immigration sent me. It is just a letter, right? not with old application form?
3. Is there any contact phone number of immigration to ask questions? I couldn't find it anymore.
Any help will be appreciated.
Thank you.