Q12: What exactly does "in process" mean?
A12: "In process" is the status given to any application that has been received at a case processing centre or a visa office but that has not yet been finalized. Therefore, for the duration of the Application Processing Time, CAS will show the status as "in process."
Q13: Why has the status of my application not changed even though it has been a long time since I submitted it and I know that things have happened with my file?
A13: It is normal for some actions to not be reflected in CAS for many weeks due to the volume of information received at the visa offices and the case processing centres.
In many cases, an in-process file is actually waiting in a queue for initial review as applications are handled in the order they are received and on a case-by-case basis. The waiting time in this initial queue can be lengthy, depending on the standard processing times. Applications are processed according to the Application Processing Time at a given location.
In addition, other actions happening to your file are not shown on CAS (example: security checks) so it may appear as though nothing is happening to your file.
