I applied for MPNP and I received a letter that I am qualified for Express Entry. I started creating a profile by answering the Come to Canada Tool and it stated that I am eligible. However, I have completed 2 EE Profiles with the same results each time, Profile Ineligible. When I read through the possible reasons of not being eligible, I am highly confused. My IELTS bandscore is at 7.5, my educational assessment from WES is secondary diploma and other diploma (I graduated Commerce for 4 years and Nursing for 3 years) and I am currently working as a customer service and sales rep for 6.5 years and this is not under Skill 0, A, or B (this is under skill C). Perhaps, this is the reason why I cant be eligible? I am very confused on which area I need to work on. I am already getting desperate about going through each item in the EE requirement. I am really looking forward to any suggestions and advice that you can provide me. Thank you so much from the bottom of my heart.